Technical Support & Help

Sterling's technical support helpdesk is open to all prospective members, members, clients, customers (including third party customers) and the general public.

Checking the status of a member: if you are in any doubt about your Energy Assessor you can check their status by doing a name check search on the Governemnt Register Domestic Energy Assessors - Register Search - Non Domestic Assessor - Register Search, sending us an email, give us a call 0161 727 4303 or start a chat by clicking on the 3 dots lower right hand corner of your screen.

Raise a support ticket or Start a chat with us, click on the 3 dots in the lower right hand corner of your screen

Sterling's online knowledgebase is packed full of information specifically related to the Energy Sector and covers all Government guidance, (including Scotland) Conventions across all disciplines (Domestic EPC, Commercial EPC, Display Energy Certificates and Air Conditioning inspections) and common errors that might appear during lodgement.

Click here to access the knowledgebase